1. Data controller

The data controller responsible for the personal data collected through this website is:

• Controller: Radikal Reset
• Contact email: hola@radikalreset.com
• Website: www.radikalreset.com

2. What data we collect

We may collect the following personal data, depending on how you use the website:

• Your name, if you provide it voluntarily.
• Your email address.
• Data needed to manage access to the members area.
• Data related to purchases, payments and subscriptions, managed through external payment providers.
• Basic technical information associated with forms, emails or browsing, such as subscription date, consent status or interaction with communications.

We do not request health data or medical information to deliver the free recipe book.

3. Purposes of processing

We use your personal data for the following purposes:

• To send the Radikal Reset Recipe Book requested through the form.
• To send practical emails related to Radikal Reset, nutrition, training, adherence and program content.
• To manage access to the members area if you purchase a product or subscription.
• To manage payments, billing, support and necessary communications related to your purchase.
• To improve communication and follow-up of the resources we provide.

4. Legal basis

We process your data based on the following legal grounds:

• Consent: when you request the free recipe book and agree to receive communications from Radikal Reset.
• Performance of a contract: when you purchase Radikal Reset 1.0, Continuity or another digital product and we need to manage your access.
• Legitimate interest: to maintain basic website security, prevent abuse and manage necessary communications related to services already contracted.
• Legal obligation: when it is necessary to retain information for tax, accounting or legal reasons.

5. Email marketing and communications

If you request the free recipe book, we may send you emails related to Radikal Reset, including practical tips, educational content and commercial communications about the program.

You can unsubscribe at any time using the unsubscribe link included in each email or by writing to hola@radikalreset.com.

6. Providers and data processors

To provide our services, we use external tools that may process personal data on behalf of Radikal Reset. These may include:

• Brevo: management of forms, contact lists, automations and email sending.
• Stripe: payment and subscription processing.
• Hostinger / WordPress: hosting, technical management of the website and members area.
• Telegram: voluntary access to community groups, also subject to Telegram’s own terms and policies.

These providers process data according to their own terms and, where applicable, as data processors.

7. International transfers

Some technology providers may operate outside the European Economic Area or use international infrastructure. In those cases, the safeguards required by data protection regulations will apply where necessary.

8. Data retention

We will keep your data while there is a relationship with you, while your subscription remains active, while you have not withdrawn your consent or while it is necessary to retain the data for legal obligations.

If you unsubscribe from emails, we will stop sending you commercial communications, except for those strictly necessary for legal reasons or related to contracted services.

9. User rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, data portability and withdrawal of consent by writing to:

hola@radikalreset.com

You also have the right to file a complaint with the competent supervisory authority if you believe that the processing of your personal data does not comply with applicable data protection regulations.

10. Security

We apply reasonable measures to protect personal data against unauthorized access, loss, misuse or alteration. However, no system connected to the Internet can guarantee absolute security.

11. Changes to this policy

We may update this privacy policy when necessary to reflect legal, technical or operational changes in the project.